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Update for 32.0.3 not downloading

  • 2 replies
  • 33 have this problem
  • 4 views
  • Last reply by wwrsimon

wwrsimon
wwrsimon
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Hello

I'm getting repeated prompts to update Firefox to 32.0.3, but when I try to update, the update won't download - it just sits there "connecting to the update server", and nothing downloads.

When I click on the "updates available at..." link in 'About Firefox", it takes me to the Moxilla website, and tells me "Congrats! You’re using the latest version of Firefox" - however I'm still using 32.0.2...???

I'm on a 2013 iMac 3.2 Core i5 with 16 GB RAM, OS 10.8.5.

Any ideas?

Regards

Simon

Hello I'm getting repeated prompts to update Firefox to 32.0.3, but when I try to update, the update won't download - it just sits there "connecting to the update server", and nothing downloads. When I click on the "updates available at..." link in 'About Firefox", it takes me to the Moxilla website, and tells me "Congrats! You’re using the latest version of Firefox" - however I'm still using 32.0.2...??? I'm on a 2013 iMac 3.2 Core i5 with 16 GB RAM, OS 10.8.5. Any ideas? Regards Simon

Chosen solution

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

Read this answer in context 👍 5

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

wwrsimon
wwrsimon Question owner
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Job done, thanks!

Simon