![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Firefox crashes
I try to open firefox and I get an application error saying that some memory location could not be read. I have included the crash id no.
I try to open firefox and I get an application error saying that some memory location could not be read. I have included the crash id no.
All Replies (2)
Your crashreport is:
https://crash-stats.mozilla.com/report/index/a742e7c1-3063-468f-83c4-e9ca42110907
This report shows a plugin that is not responding. I can not see which plugin because that information is missing.
You can try to disable the Java Quick Starter extension.
- Tools -> Add-ons -> Extensions
- Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)