Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Pop-ups have started appearing constantly and I can't fix it

  • 3 відповіді
  • 1 має цю проблему
  • 4 перегляди
  • Остання відповідь від Happy112

BrownieComicWriter
BrownieComicWriter
more options

I downloaded several video repair programs, and one of them must have been dodgy because popups have started appearing constantly. Text that shouldn't be a link is now a link, and if I click anywhere then new tabs open with ads.

I've tried two different malware scans, which both found PUPs and got rid of them, but it didn't work. I also tried refreshing Firefox, but that didn't work either.

I downloaded several video repair programs, and one of them must have been dodgy because popups have started appearing constantly. Text that shouldn't be a link is now a link, and if I click anywhere then new tabs open with ads. I've tried two different malware scans, which both found PUPs and got rid of them, but it didn't work. I also tried refreshing Firefox, but that didn't work either.

Обране рішення

Hey there. First and foremost, check for any suspicious looking Addons-Extensions via: Three bar menu --> Addons "about:addons"

Next I'd suggest running an AdWare Scan. You can find a nice scanning software from MalwareBytes.

After all is done, you can install a popup blocker via the addons page, or by clicking here for my suggestion: https://addons.mozilla.org/en-us/firefox/addon/ublock-origin/

Читати цю відповідь у контексті 👍 1

Усі відповіді (3)

Zachary_
Zachary_
more options

Вибране рішення

Hey there. First and foremost, check for any suspicious looking Addons-Extensions via: Three bar menu --> Addons "about:addons"

Next I'd suggest running an AdWare Scan. You can find a nice scanning software from MalwareBytes.

After all is done, you can install a popup blocker via the addons page, or by clicking here for my suggestion: https://addons.mozilla.org/en-us/firefox/addon/ublock-origin/

BrownieComicWriter
BrownieComicWriter Власник питання
more options

I already looked through my addons and there was nothing there. I also tried AdwCleaner - that was one of the things that identified stuff and removed it.

uBlock seems to be working, though, thanks.

Змінено BrownieComicWriter

Happy112
Happy112
more options

Hi   BrownieComicWriter,

As installing uBlock Origin, as suggested by Zachary, seems to have done the trick : Would you be a dear and mark Zachary's post as   'Chosen Solution' ? Thank you in advance  !