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Slow attachment

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zaraygergely
zaraygergely
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Dear Support!

I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before.

I have 3 different email (all POP3) and all of this do the same. Everytime when i write an email to anybody and i attach anything (like pdf, or docx) the program needs to 3-4 sec to get ready attach (all of the 3 account has this problem). The attachment size not non-influential, because 200kb and 12MB are needs the same time. I deleted the history, cookies, everything. The PC is very good, i5-10500 / 8GB DDR4 / 256GB NVMe SSD / Windows 11. I tried to disable the virus protection (ESET NOD Internet Security), but did not bring improvement.

Do you have any suggestion for the repair?

Thank you in advance.

Gergely Záray zaraygergely@gmail.com

Dear Support! I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before. I have 3 different email (all POP3) and all of this do the same. Everytime when i write an email to anybody and i attach anything (like pdf, or docx) the program needs to 3-4 sec to get ready attach (all of the 3 account has this problem). The attachment size not non-influential, because 200kb and 12MB are needs the same time. I deleted the history, cookies, everything. The PC is very good, i5-10500 / 8GB DDR4 / 256GB NVMe SSD / Windows 11. I tried to disable the virus protection (ESET NOD Internet Security), but did not bring improvement. Do you have any suggestion for the repair? Thank you in advance. Gergely Záray zaraygergely@gmail.com

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Matt
Matt
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Try without ESET and I mean restart without ESET loadfing by booting into safe mode with networking in Windows. ESET is scanning the attachment before Thunderbird can do anything and disabling these things is often not as clear cut as the instructions on their web sites would indicate.

Also run a disk cleanup windows does a non existent job of cleaning up it's own birdcage and one of the things that makes windows very slow is thousand or sometimes millions of orphaned temp files and folders in the system temp folder.

See https://support.microsoft.com/en-au/windows/free-up-drive-space-in-windows-85529ccb-c365-490d-b548-831022bc9b32

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