Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I love Firefox, but once the homepage comes on it won't connect to anything else. Help.

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 16 views
  • i mujjee tontu mooy philipp

more options

Firefox started posting a request for donations on the start page. After that I could not get it to browse. The beach ball would spin and end up with the start page and a donation request. Firefox was my browser, but it wouldn't browse. I downloaded the latest version thinking that would help, but after the free download, the opening page was the donation page. I don't know how to make the browser browse. I click on my favorites and nothing, beach ball then homepage with donation request.

Firefox started posting a request for donations on the start page. After that I could not get it to browse. The beach ball would spin and end up with the start page and a donation request. Firefox was my browser, but it wouldn't browse. I downloaded the latest version thinking that would help, but after the free download, the opening page was the donation page. I don't know how to make the browser browse. I click on my favorites and nothing, beach ball then homepage with donation request.

All Replies (1)

more options

hi TCTPT, please download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ and see if that helps. in case you're having nvidia forceware network access manager software present on your device, you should also consider uninstalling it: Connectivity or crashing issues after Firefox 43 update