Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One of my extensions is „unavailable“ after the recent update

  • 3 tontu
  • 2 am na jafe-jafe bii
  • 8 views
  • i mujjee tontu mooy pg_78

more options

Some time ago, I installed the Web Archives extension on my phone. But today, after getting the new update, I noticed it was gone. When I went into the add-on settings, it said the extension was „unavailable“. This makes no sense to me; I remember it working great just a few days ago. It also still works on Windows and it is still in the extension store, so it really isn't „unavailable“ at all. Both closing as well as force-closing and then restarting Firefox hasn't helped. How can I fix this?

Some time ago, I installed the [https://addons.mozilla.org/en-GB/firefox/addon/view-page-archive/ Web Archives] extension on my phone. But today, after getting the new update, I noticed it was gone. When I went into the add-on settings, it said the extension was „unavailable“. This makes no sense to me; I remember it working great just a few days ago. It also still works on Windows and it is still in the extension store, so it really isn't „unavailable“ at all. Both closing as well as force-closing and then restarting Firefox hasn't helped. How can I fix this?
Nataali seetu yiñ ci takkaale

All Replies (3)

more options

The new version of Firefox for Android is a complete rework of the application. Currently it only supports a limited set of extension, so that's why your extension does not work currently. Wider extension support can be expected in later releases.

more options

So they rolled out an unfinished version – in my case, quite literally overnight –, which breaks important features, without any prior warning? That's very disappointing, to say the least. As unsatisfactory as it is, thank you for your answer. I now have two further questions:

  1. Do you know of any timeline for when this will be fixed?
  2. How can I go back to a working version in the meantime?

Thank you.

more options

Rummskartoffel said

How can I go back to a working version in the meantime?

Here's how I did it: https://support.mozilla.org/en-US/questions/1300966