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Firefox crashes about 1 second after opening

  • 1 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 ideato

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Firefox always crashes when opened after about a second, i can see the browser an tabs, but no way to use it, it crashes about a second after beeing opened. Clean new install (deinstall, reboot, delete c:\Program files\Mozilla, and all Mozilla-Folders in %appdata% did not help.

Absturz-ID: bp-10d198d6-71bb-4f86-a285-d10312151229 Absturz-ID: bp-4a7b5f54-ab3e-47ba-ad7a-f8c402151229

No chance to get additional info from firefox, it crashes before getting to help-trobleshooting....

Firefox always crashes when opened after about a second, i can see the browser an tabs, but no way to use it, it crashes about a second after beeing opened. Clean new install (deinstall, reboot, delete c:\Program files\Mozilla, and all Mozilla-Folders in %appdata% did not help. Absturz-ID: bp-10d198d6-71bb-4f86-a285-d10312151229 Absturz-ID: bp-4a7b5f54-ab3e-47ba-ad7a-f8c402151229 No chance to get additional info from firefox, it crashes before getting to help-trobleshooting....

所有回复 (1)

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Hello dgreiwe, it is a new issue.

The cause is the G Data Security Software in 43.0.3 firefox. At this moment please disable the "BankGuard Browserschutz" (browser protection) option in the gdata settings.

Developers working in that issue, please be patient and the issue will resolve soon.

see with screenshot : https://support.mozilla.org/en-US/kb/firefox-4303-startup-crash-with-g-data

thank you