搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cannot upload a 7.2 MB attachment to Box, even though it worked the first time.

  • 3 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 christ1

more options

Here's what happens: I type my email in Thunderbird. I click on Filelink Box. I click on my 7.2 MB pdf attachment. Then it starts "uploading to Box." And then I get a pop-up message, an "Upload error," that says "Unable to upload SCPSonomaWestPublishers.pdf to Box." -- This happens even though I am registered with Box and even though it worked the first time (but never since). I spent a long time on chat with the Box people, and they said it's a Mozilla problem. Thank you! -Mary

Here's what happens: I type my email in Thunderbird. I click on Filelink Box. I click on my 7.2 MB pdf attachment. Then it starts "uploading to Box." And then I get a pop-up message, an "Upload error," that says "Unable to upload SCPSonomaWestPublishers.pdf to Box." -- This happens even though I am registered with Box and even though it worked the first time (but never since). I spent a long time on chat with the Box people, and they said it's a Mozilla problem. Thank you! -Mary

被采纳的解决方案

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

定位到答案原位置 👍 1

所有回复 (3)

more options
This happens even though I am registered with Box and even though it worked the first time (but never since).

Why would you want to upload the same file multiple times? Just copy and paste the link from the first successful upload into any subsequent email messages you may want to send.

more options

Oh! Oh! You're awesome! I get it. I upload a document just once, not for each email. -- You're right. When I tried to upload a different document, it worked. Did I tell you you're awesome?? Thank you very much. -Mary

more options

选择的解决方案

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.