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could not connect to mail server

  • 6 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 bpourdad

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i get this error: Could not connect to mail server, mail.address.lv, the connection was refused. ive turned off all my firewalls, i tried open thunderbird in safe mode, but i got the same error, ive tried different ports, ive tried different connection securities - nothing. is there anything else i can do? i can send out emails, but i cant recieve any

i get this error: <b>Could not connect to mail server, mail.address.lv, the connection was refused.</b> ive turned off all my firewalls, i tried open thunderbird in safe mode, but i got the same error, ive tried different ports, ive tried different connection securities - nothing. is there anything else i can do? i can send out emails, but i cant recieve any

由ugishz于修改

被采纳的解决方案

That appears to be a brewery. There is no "help" link. Very likely they contract out their mail service to one of the large and famous Internet Service Providers who may be able to help you. Contacting "info" @ that address to ask those questions would be the next step. You would need to find out the protocol for connection used by that ISP. I don't (at this stage) believe that it is a Thunderbird issue.

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所有回复 (6)

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I tried but can't ping that server "mail.address.lv". It might be down, or have DNS (domain name server) issues. Both conditions would make it impossible to connect.

If however you are trying to connect to mail.inbox.lv, their help site says this:

IMAP configuration in Thunderbird Before You configure any IMAP settings for Thunderbird, go to www.inbox.lv, log in with the account you’ll use for IMAP configuration and enable external POP3 and SMTP access. In order to ensure users’ safety, default access to mailbox using POP3/IMAP/SMTP protocol is denied.

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Craig.za said

I tried but can't ping that server "mail.address.lv". It might be down, or have DNS (domain name server) issues. Both conditions would make it impossible to connect. If however you are trying to connect to mail.inbox.lv, their help site says this: IMAP configuration in Thunderbird Before You configure any IMAP settings for Thunderbird, go to www.inbox.lv, log in with the account you’ll use for IMAP configuration and enable external POP3 and SMTP access. In order to ensure users’ safety, default access to mailbox using POP3/IMAP/SMTP protocol is denied.

thankyou for your response. Well, the email address is not inbox.lv in this case, its ziemeluenkurs.lv

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选择的解决方案

That appears to be a brewery. There is no "help" link. Very likely they contract out their mail service to one of the large and famous Internet Service Providers who may be able to help you. Contacting "info" @ that address to ask those questions would be the next step. You would need to find out the protocol for connection used by that ISP. I don't (at this stage) believe that it is a Thunderbird issue.

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Craig.za said

That appears to be a brewery. There is no "help" link. Very likely they contract out their mail service to one of the large and famous Internet Service Providers who may be able to help you. Contacting "info" @ that address to ask those questions would be the next step. You would need to find out the protocol for connection used by that ISP. I don't (at this stage) believe that it is a Thunderbird issue.

alright, ill try that

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Craig.za said

That appears to be a brewery. There is no "help" link. Very likely they contract out their mail service to one of the large and famous Internet Service Providers who may be able to help you. Contacting "info" @ that address to ask those questions would be the next step. You would need to find out the protocol for connection used by that ISP. I don't (at this stage) believe that it is a Thunderbird issue.

alright, thankyou, that was the issue, ISP guys changed IP for something and i didnt know about that. ty for your idea!

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Issue with server connection here, any recommendation?

 Application Basics
   Name: Thunderbird
   Version: 68.4.2
   Build ID: 20200123140255
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Thunderbird/68.4.2
   OS: Windows_NT 10.0
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
             Disabled
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account5:
     INCOMING: account5, , (imap) mail.nabsatech.com:993, SSL, passwordCleartext
     OUTGOING: , mail.nabsatech.com:465, SSL, passwordCleartext, true
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
 Extensions
     Name
     Version
     Enabled
     ID
       
       Bing
       1.0
       true
       bing@search.mozilla.org
       Google
       1.0
       true
       google@search.mozilla.org
       Lightning
       68.4.2
       true
       {e2fda1a4-762b-4020-b5ad-a41df1933103}
       Twitter
       1.0
       true
       twitter@search.mozilla.org
       Wikipedia (en)
       1.0
       true
       wikipedia@search.mozilla.org
 Security Software
   Type: Name
     Antivirus: ESET Security
     Antispyware: ESET Security
     Firewall: ESET Firewall
 Graphics
     Features
     Compositing: Basic
     Asynchronous Pan/Zoom: none
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