Thunderbird freezing after about 20 minutes
After installing Thunderbird on a new windows 11 computer and transferring in the profiles and accounts from the previous computer I the application freezes after about 20 minutes. I have tried all the suggested courses of action. There are no extensions added and the antivirus has an exception for Thunderbird.
The only way to close the error is using task manager to end the program. It does however always say (2) next to Thunderbird in task manager so I am guessing it is trying to do a scheduled action at the point of crashing.
Do you have any suggestions as to what I can try to fix this issue.
Thanks
所有回复 (1)
THanks for the detailed description. Despite your AV exception, let's please try
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Open the Tools > Activity Manager and Error Console (ctrl+shift+J) on a separate monitor so you can see what has most recently occurred when Thunderbird hangs (or in an area of the screen that is not hidden on single monitor)
If the problem does not go away, screen shot the results.