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Inbox won't load, only cycles

  • 4 个回答
  • 0 人有此问题
  • 最后回复者为 Mapenzi

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Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

由Wayne Mery于修改

所有回复 (4)

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screen shot of page when cycling

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Hi,

Can you close that tab and select the tab with your inbox?

Rick

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it just cycles, and I can't click on anything . I can't even click the x to get out of it, I have to manually close it and it says reporting error to microsoft

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How big is the Inbox file in your comcast account folder? Go to your TB profile folder as described here https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_finding-your-profile-without-opening-thunderbird There go to Mail > mail.comcast.net > Inbox and look up its size in MB or GB. Delete the index file Inbox.msf and restart TB.

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