搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

YouTube videos a black screen an no play button since installing Flash10. Firefox 3.6.14 and OS X.4.11 What to do?

  • 2 个回答
  • 176 人有此问题
  • 7 次查看
  • 最后回复者为 cy204

more options

Hi Re Mac intel... Firefox updated to 3.6.14 and advised Flash 10 be installed. I did this and now on YouTube videos all I see is a black screen with no play or pause button. System is OS X10.4.11 Do I need to uninstall Firefox and re load an earlier version and an earlier version of Flash etc... will I lose my bookmarks and firebug? If so not worth it. Would really appreciate help so sad not to be able to view any YouTube. Many thanks, Clare

Hi Re Mac intel... Firefox updated to 3.6.14 and advised Flash 10 be installed. I did this and now on YouTube videos all I see is a black screen with no play or pause button. System is OS X10.4.11 Do I need to uninstall Firefox and re load an earlier version and an earlier version of Flash etc... will I lose my bookmarks and firebug? If so not worth it. Would really appreciate help so sad not to be able to view any YouTube. Many thanks, Clare

所有回复 (2)

more options

Hi again - since writing the above I have posted on Adobe>Webplayer>Flash forum the following request and will post on here if I receive a reply that works:

Firefox updated to 3.6.14 and then advised Flash 10 be installed. I did this and now on YouTube videos all I see is a black screen with no play or pause button. System is OS X10.4.11 Have now followed Adobe instructions to Uninstall Flash player on system and then Install Flash 10. But still at YouTube Safari says Flash 10 is needed and in FF shows a black box only. I use Intego virus barrier but this has never blocked an update before. Flash is enabled in Firefox and Safari.

eldnolb at Adobe forum advised: Go to this site and right click on the Flash logo, Settings, Display Settings. UNcheck the hardware acceleration.

http://www.adobe.com/software/flash/about/

But when I go to this page no logo appeared for me to right click on, which again means that Flash player is not working... so I could not access Settings, Display Settings, Uncheck etc. Was advised to start a new Mac entitled thread. Clare

more options

2 days later ---- FF has just released 3.6.15 and problem solved - Flash player now installed without my having touched anything. Not so with Safari. So it suggests it may be a browser-flash-tigerOS mix up, rather than a virus barrier block. C