Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Every time I open I get I get Crash Reporter. Will not open Firefox

tata0826
tata0826
more options

I click the Firefox icon and all I keep getting is the Mozilla Crash Reporter. I try to restart Firefox and it will not restart. Just keeps giving me the Crash Reporter pop up. I am unable to start Firefox! Please help. email addres is: tata0826@yahoo.com

I click the Firefox icon and all I keep getting is the Mozilla Crash Reporter. I try to restart Firefox and it will not restart. Just keeps giving me the Crash Reporter pop up. I am unable to start Firefox! Please help. email addres is: tata0826@yahoo.com

所有回复 (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: