Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Unable to install FF 11 OSX Lion

  • 3 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 user348768

user348768
user348768
more options

When I try to install the FF 11, I get the following error message. I've tried other problem solving I've found in the forum, but none of the suggestions help:

Solutions tried: Relaunch Finder, download from different site, download to different folder, delete plist file (doesn't exist)

Error message: The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.

When I try to install the FF 11, I get the following error message. I've tried other problem solving I've found in the forum, but none of the suggestions help: Solutions tried: Relaunch Finder, download from different site, download to different folder, delete plist file (doesn't exist) Error message: The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.

被采纳的解决方案

P.S. Another Mac OS X 10.7 (Lion) user reported the same error when upgrading from Firefox 9.0.1 to Firefox 11 (apparently he tried installing the new version "on top of" the old one and got the error). You can also try the solution he reported in this thread:

Quote:
When prompted whether to "replace" my old Firefox or keep both the new and the old, I tried choosing the latter. That enabled me to put the new app in the Application folder. I then deleted the old version . Problem solved.

定位到答案原位置 👍 0

所有回复 (3)

AliceWyman
AliceWyman
  • Moderator
more options

It's odd, because your User Agent shows you are already running Firefox 11 on Mac OS 10.7.

In any case, (e.g., you have this problem on another Mac) you can try a clean reinstall:

  1. Drag the current Firefox.app out of the Applications folder and into the Trash.
  2. Using Safari or another browser, download and install Firefox 11 using the directions in the How to download and install Firefox on Mac article.

由AliceWyman于修改

AliceWyman
AliceWyman
  • Moderator
more options

选择的解决方案

P.S. Another Mac OS X 10.7 (Lion) user reported the same error when upgrading from Firefox 9.0.1 to Firefox 11 (apparently he tried installing the new version "on top of" the old one and got the error). You can also try the solution he reported in this thread:

Quote:
When prompted whether to "replace" my old Firefox or keep both the new and the old, I tried choosing the latter. That enabled me to put the new app in the Application folder. I then deleted the old version . Problem solved.

由AliceWyman于修改

user348768
user348768 提问者
more options

Thank you. I think it was running from the downloaded install, but I did do a clean install and now it's working.