Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can not delete emails

  • 1 baphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu Michael

more options

10/14/2020. I can not delete emails. When I try I get the message 'The current operation on 'Inbox' did not succeed. The current mail server for account mhart@jetbroadband.com responded: UID COPY Destination folder does not exist.' I tried the suggestion of deleting the trash and trash.msf folders and restarting Thunderbird; the new Trash folders were automatically generated but the problem continues.

10/14/2020. I can not delete emails. When I try I get the message 'The current operation on 'Inbox' did not succeed. The current mail server for account mhart@jetbroadband.com responded: UID COPY Destination folder does not exist.' I tried the suggestion of deleting the trash and trash.msf folders and restarting Thunderbird; the new Trash folders were automatically generated but the problem continues.

Isisombululo esikhethiwe

Update: I attempted the suggested correction of deleting trash and trash.msf files again - this time it worked. Problem is now resolved.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Update: I attempted the suggested correction of deleting trash and trash.msf files again - this time it worked. Problem is now resolved.