Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

change email password

  • 1 baphendule
  • 3 zinale nkinga
  • 48 views
  • Igcine ukuphendulwa ngu sfhowes

kcjim
kcjim
more options

It's a small thing in this day and age of hacking and compromised web sites, why does the brain trust behind thunderbird make is SO HARD to change a password. NO instructions in help, search the simple terms "change email password" and NOTHING comes up. All I want to do is change my password on an email account. I can log into the email website with firefox but thunderbird cannot retrieve emails from that account, why? I am unable to change the password in thunderbird.

It's a small thing in this day and age of hacking and compromised web sites, why does the brain trust behind thunderbird make is SO HARD to change a password. NO instructions in help, search the simple terms "change email password" and NOTHING comes up. All I want to do is change my password on an email account. I can log into the email website with firefox but thunderbird cannot retrieve emails from that account, why? I am unable to change the password in thunderbird.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Passwords can only be changed through the mail provider. Once you have a new password and confirm it by logging into the account in webmail, open Preferences(Options)/Privacy & Security, Saved Passwords, remove the old password, restart TB, enter the new password when prompted.