We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't print when using firefox

  • 1 baphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu the-edmeister

EJquestions
EJquestions
more options

I can't print from the internet while using Firefox. I use a Brother printer as a default. I press print, the info is sent, the printer starts up, but then the printer stops and says I have no paper. (I have paper in it and can print fine using local programs). I have tried sending to another printer- an HP. The info will only print sometimes, and if it does, it might have a crazy layout. I am able to print from Internet Explorer with no problems.

I can't print from the internet while using Firefox. I use a Brother printer as a default. I press print, the info is sent, the printer starts up, but then the printer stops and says I have no paper. (I have paper in it and can print fine using local programs). I have tried sending to another printer- an HP. The info will only print sometimes, and if it does, it might have a crazy layout. I am able to print from Internet Explorer with no problems.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try the reset described here - for all the prefs for that printer:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer