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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Bookmarks gone; cannot bookmark sites at all

  • 2 uphendule
  • 6 zinale nkinga
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  • Igcine ukuphendulwa ngu krystaleyn

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I opened up Firefox today and now have zero bookmarks, cannot bookmark new sites, and website addresses aren't appearing properly.

I opened up Firefox today and now have zero bookmarks, cannot bookmark new sites, and website addresses aren't appearing properly.

Isisombululo esikhethiwe

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

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Isisombululo Esikhethiwe

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

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Much appreciated! Sorry it took so long for me to get back to this. I ended up deleting the places.sqlite files (following your links) and restarting Firefox, and my bookmarks/functionality have returned. I may have lost my history, but that's far less relevant than my bookmarks.

Thanks so much!