Firefox crashes
Firefox 29.0.1 Shockwave flash plugin 13.0.0.214 Windows 7 Professional service pack 1
I keep both Firefox and plugins up to date. Lately the shockwave flash plugin frequently crashes on youtube videos. Also some issues with a CMS system I need to use.
I can switch to chrome and watch the videos ok but I'd rather stay in firefox.
Crash report D: 43324263-5134-4f56-ab95-e9bcf2140515 Signature: F1398665248_____________________________
All Replies (5)
Been there, done that. I have the most up-to-date Firefox and Flash Plugin. Quitting and restarting firefox helps for awhile but the problem recurs.
The support page says: If Flash continues to crash, updating to the latest version of Flash should fix the issue.
But I have the latest version.
Try to reset Firefox. https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also:
Try to set the Flash plug to click-to-play by setting the permissions for Flash to "Ask To Activate" in "Firefox/Tools > Add-ons > Plugins".
That way you can activate the Flash plugin when you need it via the Lego block icon on the location bar.
I was having this issue. I uninstalled FoxIt Reader (including the browser plugin that came with it). I installed Adobe Reader instead. Now when I go to a page with flash it works. YouTube is working for me now also.
Since I use Firefox both at work and home and it wasn't crashing at work I reasoned it had to be the FoxIt Reader plugin. It was the only thing that was different between my PCs.