Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I get my recently installed Flash Player to operate with sound?

  • 1 (رد واحد)
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

I tried accessing a UTube on a site and noticeed when I clicked on it, all I got was the video, no sound. I then installed the latest version of ShockWave Flash Player and still didn't get the sound. What more do I need to do?

I tried accessing a UTube on a site and noticeed when I clicked on it, all I got was the video, no sound. I then installed the latest version of ShockWave Flash Player and still didn't get the sound. What more do I need to do?

All Replies (1)

more options

Is the YouTube Flash player used or an HTML5 media player?

With a Flash player you should see the Flash player context menu if you right-click the player.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window