Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

mozilla browser lock with one key stroke

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه cor-el

Classic
Classic
more options

When I open mozilla and start to open another page by typing in the address line after one key stroke it locks up. If I restart it the same thing happens...

If I open explorer it does not happen..

I downloaded mozilla again and installed but the same thing happens..

Thanks

When I open mozilla and start to open another page by typing in the address line after one key stroke it locks up. If I restart it the same thing happens... If I open explorer it does not happen.. I downloaded mozilla again and installed but the same thing happens.. Thanks

All Replies (2)

Aman Routh
Aman Routh
more options

Hello,

see: Firefox hangs or is not responding - How to fix

Also see:

https://support.mozilla.org/en-US/questions/984193

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: