Firefox 30: still crashes with or without addons enabled
I have tried everything mentioned in every other forum, i have created another profile, no fix, i have disabled all add ons no fix, it still crashes in safe mode, i have uninstalled and reinstalled fifefox 30: no fix, i have updated drivers , I have uppdated windows 7 ultimate, i have updated Flash all no fix, I have updated anti virus no fix, i have uninstalled and reinstalled firefox no fix, issues started about 4 days ago always crashes when trying to play embedded vidio and also when using face book, have returned windows to a restore point of 10 days ago no fix, now totaslly and utterly flummuxed. One final point everything works fine in IE
All Replies (5)
Can you give me your crash reports?
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
bp-d6960728-54fa-4677-9828-b61dc2140710 bp-54591197-84cc-4cb7-9b0c-2a9b82140710 bp-60e0d5db-143f-4a51-914b-8c8912140710 bp-5754d1dc-457b-4653-a3a9-94ed52140710 bp-c9faa561-d521-41a3-9977-e95652140710
but they were all spread out with lots of other crash repoerts in between
I should have read more into your problem.
Your crashes are caused by (again) Flash. Flash is problematic and Mozilla is in the process of replacing that piece of crap with Shumway. It's present in the latest Nightly but not working yet. I hope it's done soon. :)
Try to disable Protected Mode in Flash 11.3 and above by adding the line ProtectedMode=0 to the Flash "mms.cfg" file located in one of these locations: [46]
(Windows 32bit) C:\Windows\System32\Macromed\Flash (Windows 64bit) C:\Windows\SysWOW64\Macromed\Flash
For example, on a Windows 7 64-bit system, open the C:\Windows\SysWOW64\Macromed\Flash folder, copy the file "mms.cfg" to the desktop, open it in Notepad, add a new line ProtectedMode=0 and then close Notepad, saving your changes. Next, go back to the C:\Windows\SysWOW64\Macromed\Flash folder, rename the original file to "mms.cfgBAK" (to save it as a backup) and then drag and drop in the modified "mms.cfg" file from the desktop. [47] [48] [49]
Note: To re-enable Flash Protected Mode, either restore a backup of the original mms.cfg file, if you saved one, or else re-edit the mms.cfg file to remove the ProtectedMode=0 l line you added. Updating Flash Player or installing a newer version does not automatically re-enable Protected Mode
If that doesn't work, Try disabling Hardware Acceleration.
- Go to this Adobe Flash Player Help page.
- Right-click on the Flash Player logo on that page.
- Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
- Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.
The image "fpSettings1.PNG" does not exist.
- Remove the check mark from Enable hardware acceleration.
- Click Close to close the Adobe Flash Player Settings Window.
- Restart Firefox.
This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.
will try your protected mode suggestion. have already disabled hardware acceleration
nope tried both of those solutions and nothing