Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF webpage and Social Services webpage do not recognize installed version

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه the-edmeister

more options

Opening https://activations.cdn.mozilla.net/en-US/ in order to activate some social service, "Installing Social Services requires at least Firefox version 29. Upgrade your version of Firefox now." is shown. But I just updated to version 30.0. Same thing on https://www.mozilla.org/en-US/firefox/new/: "Looks like you’re using an older version of Firefox. ". Screenshots also available.

Opening https://activations.cdn.mozilla.net/en-US/ in order to activate some social service, "Installing Social Services requires at least Firefox version 29. Upgrade your version of Firefox now." is shown. But I just updated to version 30.0. Same thing on https://www.mozilla.org/en-US/firefox/new/: "Looks like you’re using an older version of Firefox. ". Screenshots also available.

الحل المُختار

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:7.0.1) Gecko/20100101 Firefox/7.0.1 Facicons

That shows that you have 7.0.1, not 30.0 ,

https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

Reset the general.useragent. prefs as wxplained in that support article.

Read this answer in context 👍 1

All Replies (1)

more options

الحل المُختار

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:7.0.1) Gecko/20100101 Firefox/7.0.1 Facicons

That shows that you have 7.0.1, not 30.0 ,

https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

Reset the general.useragent. prefs as wxplained in that support article.