Why can't I send a picture in the e mail?
In the last couple days I can only send picture as an attachment.If I browse or drag any picture into the e mail the picture will be deleted by Avast or Thunderbird. I have turned Avast off and sent an e mail with a picture and the picture got deleted. I can only think Thunderbird getting rid of my pictures and also not let my friends send me a picture. How could that be?
Ed
All Replies (12)
Try to start *Windows* in safe mode with networking enabled.
- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still in Windows safe mode, start Thunderbird in safe mode.
- https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?
It might work but I can't see myself restarting the computer to get in safe mode just to send a picture in the e mail but thanks anyway.
This wasn't meant as a fix for your problem but a test to determine what the problem may be.
I will give it a shot tomorrow, see how I go. Thanks again. Ed
I tried it in safe mode-it didn't helped, still no pictures remained in the e mail.
I set up another e mail account with Outlook and was able to send a picture to my Thunderbird address intact. Just now I stopped my virus protector Avast altogether and sent a picture to my Outlook address from Thunderbird and the picture was deleted.
The reason I'm searching for the answer here to remedy this problem because most people I'm sending family pictures are not computer smart and they cannot open attachments to look at the pictures. On the other hand if the pictures are visible in the e mail they can share memories with me.
So again why can't I send pictures in Thunderbird anymore yet a week ago it was not a problem. This is another topic besides when typing an e mail and the font will change for no apparent reason.
Send me an email gipsyking with a picture to unicorn dot consulting at gmail dot com.
I might not share memories, but I might be able to figure out where the message is going wrong.
Thank you very much I will do that tomorrow if you don't mind, right now I,m between Sydney and the south coast sitting in a car. Taa.
And I am waiting for my wife to fly home from Sydney.... So there you go. Small world.
Hello Matt, I tried to send you an e mail but it didn't go out . Its not a valid e mail address. What am I missing?
Sorry, my bad. I sent it
I finally got to sit in front of a keyboard..... so check your mail.