Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After printing with Capture & Print addon, printers won't restore

  • 3 ردود
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه the-edmeister

jbacinti
jbacinti
more options

When I captured an area to print using this addon version 0.1.9.2 I had to zoom out to enlarge the document to read it. After it printed on 2 different printers, an HP LaserJet 4L and a Brother Color, the printers now when printing from Google Maps print in a very large font and I can't reset them. I've powered them off and on, used every reset function I can find, re-booted my PC and still can't get them to reset to factory default.

While I'm not positive that Capture & Print caused the problem, it was the last thing I was using before this happened. Any ideas?

When I captured an area to print using this addon version 0.1.9.2 I had to zoom out to enlarge the document to read it. After it printed on 2 different printers, an HP LaserJet 4L and a Brother Color, the printers now when printing from Google Maps print in a very large font and I can't reset them. I've powered them off and on, used every reset function I can find, re-booted my PC and still can't get them to reset to factory default. While I'm not positive that Capture & Print caused the problem, it was the last thing I was using before this happened. Any ideas?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Try doing a printer reset in Firefox.

jbacinti
jbacinti صاحب السؤال
more options

I did both the printer reset and then next option of deleting lines in "prefs.js". Neither fixed the issue. Any other ideas?

jbacinti

the-edmeister
the-edmeister
  • Moderator
more options

You could try posting here - http://forums.mozillazine.org/viewtopic.php?f=48&t=2318993&start=135 - which the developer of Print and Capture lists as his support page for his add-ons.