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First National Bank Information is not displaying Bank Information. It is on the right side out of view! The Site works on Internet Explorer!er

  • 10 ردود
  • 1 has this problem
  • 10 views
  • آخر ردّ كتبه FredMcD

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I use to be able to see the information but Now it is on the right side out of View! I called First National Bank and we tried several things and it did not work! The Bank suggested I use Internet Explorer and the information came up correctly! The Website work correctly about Three Weeks ago on Firefox! I have Windows 8.1 and in The last Day updates were done on Windows 8.1 I need help! My Other Bank Websites like Capital One and Chase work fine on Firefox! Thanks for any help!

I use to be able to see the information but Now it is on the right side out of View! I called First National Bank and we tried several things and it did not work! The Bank suggested I use Internet Explorer and the information came up correctly! The Website work correctly about Three Weeks ago on Firefox! I have Windows 8.1 and in The last Day updates were done on Windows 8.1 I need help! My Other Bank Websites like Capital One and Chase work fine on Firefox! Thanks for any help!

All Replies (10)

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If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow pages to choose their own fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You may have zoomed the page(s) by accident.
Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl/Command+0 (zero))
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All Of the settings are what you Suggested! It is still not working! I tried to reduce the Font Size to 10! That did not work! I can see the information on the left sided but the account information is on the right side out of view! I can go to help on the website and it is fine! I can logoff from the help screen but can't from the screen that has the Bank information where my information is! Don't Know why! Maybe it is something else causing it in FireFox!

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Check Your zoom controls.

<Control> + (plus) enlarge <Control> - (minus) reduce <Control> 0 (zero) restore

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Did you try the none setting for the default font size?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Note that such issues can also be caused by a problem with the page code and a clear:both CSS rule is missing.

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Under Advance Screen the Minimum Font Size is Set To None! I have attached a screenshot of the Site! Hope this Helps!

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It looks like everything in the middle was pushed to the right. Have you Clear the Cache and Remove Cookies ?

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I have cleared the Cache and I have removed the Cookies! When I was trying to remove the Cookies I went to History on the Menu and I noticed that the selection to delete recent history was not highlighted for me to choice! When I cleared history in the past it would bring up a little window to clear history and I could choice to clear Cookies! I don't know why I can't clear history now! The selection is not Highlighted for me to choice Now! However I deleted Cookies under show me cookies! The Problem with the bank site Remains! Can someone tell me why I can't delete history now! I have Firefox version 31.0 Thanks

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I have figured out why I could not Remove Recent History! In My research under options Privacy I had changed under history "Use Custom History" . I changed it back to "Remember History". I can Select remove recent history and can now also delete Cookies, and Cache if I want! I have deleted this way also! The problem with the Bank site Remains! Thanks

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Got to this link. http://mzl.la/NZyoI8 Look for How do I remove a single website from my history? Use the instructions for ALL trouble web sites.