Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keep getting a message to enter network password-won't go away.

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 6 views
  • آخر ردّ كتبه cor-el

more options

I don't know if this is a mozilla problem, a windows problem, or a gmail problem. I just know that for the first time today, and in a span of 20 minutes, it has popped up on my screen 60 times. Annoying. I keep putting passwords in it, but none of them work. Top says Enter Network Password. Server smtp.gmail.com. Then User Name which is jennyjank, password, then save this password in your password list. Then it gives me an option to hit OK or Cancel. I keep canceling and closing, but it just keeps coming back. Help, please. Thanks - Jennifer

I don't know if this is a mozilla problem, a windows problem, or a gmail problem. I just know that for the first time today, and in a span of 20 minutes, it has popped up on my screen 60 times. Annoying. I keep putting passwords in it, but none of them work. Top says Enter Network Password. Server smtp.gmail.com. Then User Name which is jennyjank, password, then save this password in your password list. Then it gives me an option to hit OK or Cancel. I keep canceling and closing, but it just keeps coming back. Help, please. Thanks - Jennifer

All Replies (2)

more options

Hi jennyjank, It sounds like there is a persistent network check somewhere. Is this happening only in webmail?

Do you use a firewall or an antivirus that has a filter for gmail smtp servers?

Please also try noscript or ad block plus to detect if there is a script on the page you can stop temporarily until the source is found.

If it a windows operating systems issue try changing this network option mentioned in the answer to the post here: http://answers.microsoft.com/en-us/wi.../2a8e6d6f-74a1-43c7-8530-24e8522ea955

more options

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":