how do i get email link button 0.9 to open outlook instead of my gmail account
I have windows 7 on a new computer and when I try to send a link it goes to my gmail account instead of outlook. This is a new computer. On my old computer with the same operating system the email link button opens my outlook account so I can send the link. Cannot understand why it works on old computer but not new one.
الحل المُختار
Try to go in Firefox Options > Applications tab, then find "mailto" as a content type, and make sure this is set on Outlook instead of Gmail.
Read this answer in context 👍 2All Replies (4)
Hello,
To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:
- Use ONE of these methods to open the Firefox Troubleshooting Information page:
- Click the menu button
, click on help 
and select Troubleshooting Information.
- Type about:support into the Firefox address bar and press the enter key.
- Click the menu button
- At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
Application Basics
Name: Firefox Version: 31.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: CleanPrint Version: 4.8.3 Enabled: true ID: cleanprint@formatdynamics.com
Name: Email Link button Version: 0.9 Enabled: true ID: {2A638E17-DE1D-48d3-A4B7-39E9670FF77A}
Name: LastPass Version: 3.1.1 Enabled: true ID: support@lastpass.com
Name: Readability Version: 2.4 Enabled: true ID: readability@readability.com
Name: Adblock Plus Version: 2.6.4 Enabled: false ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: Disconnect Version: 3.14.0 Enabled: false ID: 2.0@disconnect.me
Name: DoNotTrackMe: Online Privacy Protection Version: 3.2.1127 Enabled: false ID: donottrackplus@abine.com
Name: Privacy Badger Firefox Version: 0.1.4 Enabled: false ID: jid1-MnnxcxisBPnSXQ@jetpack
Graphics
Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0156 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 5-10-2012 Driver Version: 8.15.10.2752 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.autostart: true browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20140716183446 browser.startup.homepage_override.mstone: 31.0 dom.mozApps.used: true extensions.lastAppVersion: 31.0 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.cookieBehavior: 1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1409190685 places.history.expiration.transient_current_max_pages: 103137 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Brother_HL-5370DW_series.print_bgcolor: false print.printer_Brother_HL-5370DW_series.print_bgimages: false print.printer_Brother_HL-5370DW_series.print_colorspace: print.printer_Brother_HL-5370DW_series.print_command: print.printer_Brother_HL-5370DW_series.print_downloadfonts: false print.printer_Brother_HL-5370DW_series.print_duplex: 1515870810 print.printer_Brother_HL-5370DW_series.print_edge_bottom: 0 print.printer_Brother_HL-5370DW_series.print_edge_left: 0 print.printer_Brother_HL-5370DW_series.print_edge_right: 0 print.printer_Brother_HL-5370DW_series.print_edge_top: 0 print.printer_Brother_HL-5370DW_series.print_evenpages: true print.printer_Brother_HL-5370DW_series.print_footercenter: print.printer_Brother_HL-5370DW_series.print_footerleft: &PT print.printer_Brother_HL-5370DW_series.print_footerright: &D print.printer_Brother_HL-5370DW_series.print_headercenter: print.printer_Brother_HL-5370DW_series.print_headerleft: &T print.printer_Brother_HL-5370DW_series.print_headerright: &U print.printer_Brother_HL-5370DW_series.print_in_color: true print.printer_Brother_HL-5370DW_series.print_margin_bottom: 0.5 print.printer_Brother_HL-5370DW_series.print_margin_left: 0.5 print.printer_Brother_HL-5370DW_series.print_margin_right: 0.5 print.printer_Brother_HL-5370DW_series.print_margin_top: 0.5 print.printer_Brother_HL-5370DW_series.print_oddpages: true print.printer_Brother_HL-5370DW_series.print_orientation: 0 print.printer_Brother_HL-5370DW_series.print_page_delay: 50 print.printer_Brother_HL-5370DW_series.print_paper_data: 1 print.printer_Brother_HL-5370DW_series.print_paper_height: 11.00 print.printer_Brother_HL-5370DW_series.print_paper_name: print.printer_Brother_HL-5370DW_series.print_paper_size_type: 0 print.printer_Brother_HL-5370DW_series.print_paper_size_unit: 0 print.printer_Brother_HL-5370DW_series.print_paper_width: 8.50 print.printer_Brother_HL-5370DW_series.print_plex_name: print.printer_Brother_HL-5370DW_series.print_resolution: 1515870810 print.printer_Brother_HL-5370DW_series.print_resolution_name: print.printer_Brother_HL-5370DW_series.print_reversed: false print.printer_Brother_HL-5370DW_series.print_scaling: 1.00 print.printer_Brother_HL-5370DW_series.print_shrink_to_fit: true print.printer_Brother_HL-5370DW_series.print_to_file: false print.printer_Brother_HL-5370DW_series.print_unwriteable_margin_bottom: 0 print.printer_Brother_HL-5370DW_series.print_unwriteable_margin_left: 0 print.printer_Brother_HL-5370DW_series.print_unwriteable_margin_right: 0 print.printer_Brother_HL-5370DW_series.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1408069875
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6
NSS Expected minimum version: 3.16.2 Basic ECC Version in use: 3.16.2 Basic ECC
NSSSMIME Expected minimum version: 3.16.2 Basic ECC Version in use: 3.16.2 Basic ECC
NSSSSL Expected minimum version: 3.16.2 Basic ECC Version in use: 3.16.2 Basic ECC
NSSUTIL Expected minimum version: 3.16.2 Version in use: 3.16.2
Experimental Features
الحل المُختار
Try to go in Firefox Options > Applications tab, then find "mailto" as a content type, and make sure this is set on Outlook instead of Gmail.
Modified by NorRetsim
Perfect!! Fixed my problem. Many Thanks!