Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot find profile...cannot open newly downloaded thunderbird

  • 1 (رد واحد)
  • 4 have this problem
  • 3 views
  • آخر ردّ كتبه Matt

more options

download Thunderbird...get the message cannot find profile" and Thunderbird won't open, just shows the cannot find profile messae. I uninstall, download again T The download previously uninstalled shows in the list of programs (3 now) and I get the same message each time.

download Thunderbird...get the message cannot find profile" and Thunderbird won't open, just shows the cannot find profile messae. I uninstall, download again T The download previously uninstalled shows in the list of programs (3 now) and I get the same message each time.

الحل المُختار

do you have anything in a Thunderbird profile to save? I assume not and this advice will completely remove everything so you can install again. in your start menu type %appdata%\roaming and press enter.

Delete the Thunderbird folder in the windows explorer window that opens Rerun the Thunderbird installer.

Read this answer in context 👍 1

All Replies (1)

more options

الحل المُختار

do you have anything in a Thunderbird profile to save? I assume not and this advice will completely remove everything so you can install again. in your start menu type %appdata%\roaming and press enter.

Delete the Thunderbird folder in the windows explorer window that opens Rerun the Thunderbird installer.