Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Switched to new sync and it isn't working

  • 1 (رد واحد)
  • 2 have this problem
  • 15 views
  • آخر ردّ كتبه guigs

adonim
adonim
more options

Just switched to the new sync to add a new device and it is not working at all. On both devices it says they are connected to my sync account, but nothing has synced onto the new device. I even tried disconnecting and reconnecting onto the sync account, but it made no difference.

Just switched to the new sync to add a new device and it is not working at all. On both devices it says they are connected to my sync account, but nothing has synced onto the new device. I even tried disconnecting and reconnecting onto the sync account, but it made no difference.

All Replies (1)

guigs
guigs
more options

Hi adonim, What kind of devices are the two devices? If one is a desktop please try Tools > Sync Now If one is a mobile device, please check in the listed accounts that the Firefox Sync (deprecated) is no longer listed.

Firefox Sync troubleshooting and tips is also helpful.

Please post back with your results.