Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm missing older, non-archived messages in my IMAP inbox

  • 1 (رد واحد)
  • 3 have this problem
  • 3 views
  • آخر ردّ كتبه kbromenschenkel

iemanuel
iemanuel
more options

I'm running T-Bird 31.2.0 on a Win 7 PC. I use T-Bird as an IMAP desktop client. Recently I noticed that all my messages earlier than 10/12/2014 have disappeared from my Inbox. When I run a search, the missing messages show up in the search results, but I can't get to them.

My Archive folders have messages from 06/01/2014 - 9/16/2014, but nothing from 01/01/2013 - 5/31/2014 or from 9/17/2014 - 10/11/2014.

I've checked my profile, and there doesn't appear to be a second folder for this account. I tried deleting .msf and repairing folder. No change.

Any thoughts?

I'm running T-Bird 31.2.0 on a Win 7 PC. I use T-Bird as an IMAP desktop client. Recently I noticed that all my messages earlier than 10/12/2014 have disappeared from my Inbox. When I run a search, the missing messages show up in the search results, but I can't get to them. My Archive folders have messages from 06/01/2014 - 9/16/2014, but nothing from 01/01/2013 - 5/31/2014 or from 9/17/2014 - 10/11/2014. I've checked my profile, and there doesn't appear to be a second folder for this account. I tried deleting .msf and repairing folder. No change. Any thoughts?

All Replies (1)

kbromenschenkel
kbromenschenkel
more options

I posted a similar issue. I discovered there was a destructive TB update that purged all my sent mail. I've asked if there was a backup made as part of the upgrade but no one has responded yet (so, i'm assuming no). As a first time, and very new TB user, I would never have thought that I had to do weekly backups (doing that now). Also, turns out that TB was not/is not posting my sent mail back to my host email account (just keeping it locally) - that is most likely why the upgrade deleted all my mail. The upgrade did not respect the settings (never delete messages) and performed a synch anyway and deleted all my local sent mail. Pretty crappy really....