Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Facebook won't work.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه piobar

piobar
piobar
more options

I'm currently using Firefox 14.0.1 (can't update to the latest mac OS so stuck with it), and while every other website I regularly use has been working fine, Facebook just within the last twelve hours has just started coming up like this http://i.imgur.com/5uKhXAX.png

I've not been having this problem with either Chrome or Safari and I've tried disabling all addons and all that is usually recommended for this situation and nothing's been working.

I'm currently using Firefox 14.0.1 (can't update to the latest mac OS so stuck with it), and while every other website I regularly use has been working fine, Facebook just within the last twelve hours has just started coming up like this http://i.imgur.com/5uKhXAX.png I've not been having this problem with either Chrome or Safari and I've tried disabling all addons and all that is usually recommended for this situation and nothing's been working.

All Replies (2)

Muhammad_Faizan
Muhammad_Faizan
more options

Hello piobar

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following: 

   Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
   Under "Time range to clear", select "Everything".
   Now, click the arrow next to Details to toggle the Details list active.
   From the details list, check Cache and Cookies and uncheck everything else.
   Now click the Clear now button.

Further information can be found in the https://support.mozilla.org/en-US/kb/how-clear-firefox-cache and other personal information in Firefox article.

i hope this will work

piobar
piobar صاحب السؤال
more options

Tried that, twice. Done nothing.