How do I fix a regularly used site that will no longer load? http://top.adobeconnect.com. It still loads on other browsers
the adobeconnect admin area opens. when I select a meeting room, I get the customary indication that the room is opening, but nothing more happens. this is on a Dell Latitude E6410 PC using the latest version of Firefox. this is the first time i've encountered this problem and I use this program all the time. I'm also using the latest version of Flash.
the site opens fine in chrome and in Safari on my MAC
I want to use Firefox -- help!
All Replies (2)
Hello,
Try clearing your cookies and cache and then try signing in again.
- History (or
> History) > Clear Recent History
Or: "Clear the Cache":
- Tools (or > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools (or > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
You can also try running in Firefox Safe Mode to see if an extension might be causing the issue.
If the above does not help;
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.
Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.