Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

phone app doesn't work on gmail page in Firefox v.34

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه guigs

Richard58b
Richard58b
more options

Up until the recent update, I was able to make phone calls on the gmail page using gmails phone app. Now, when I open it, it says I need to down load the voice plugin for it to work, and when I click the link it gives me, I get a gmail page that takes me back to my email/gmail page. Is there a plugin that will work so I can use this gmail feature? I'm using Firefox v.34

Up until the recent update, I was able to make phone calls on the gmail page using gmails phone app. Now, when I open it, it says I need to down load the voice plugin for it to work, and when I click the link it gives me, I get a gmail page that takes me back to my email/gmail page. Is there a plugin that will work so I can use this gmail feature? I'm using Firefox v.34

Modified by Richard58b

All Replies (1)

guigs
guigs
more options

HI Richard58b, After you download the plugin please verify the installation with the instructions provided by hangouts: " Double-click GoogleVoiceAndVideoSetup.dmg in the Download window (press Command-J if the window isn’t open). 

   Then double-click the installer Google Voice and Video Installer."

Restart Firefox and try to make a call. If you have any further questions please contact Hangouts' support.