Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I donated in November AU$20, why am I still getting a request to donate?

  • 2 (ردّان اثنان)
  • 6 have this problem
  • 1 view
  • آخر ردّ كتبه MaryOz

more options

I notice that every time I open my Firefox I still get a request to donate. I donated following their online form and have a Paypal receipt for it. Should the request go away or is it now standard on opening Firefox? Most other organisations e g Wikipedia don't keep reminding you after you've donated.

I notice that every time I open my Firefox I still get a request to donate. I donated following their online form and have a Paypal receipt for it. Should the request go away or is it now standard on opening Firefox? Most other organisations e g Wikipedia don't keep reminding you after you've donated.

الحل المُختار

This is part of our year end donation campaign. It is shown to all Firefox users who have the default "about:home" homepage set. It doesn't have a way to tell that you have already donated unfortunately. You can either ignore it, or change your home page until after the first of the year.

Sorry about the annoyance and thanks for the donation!

Read this answer in context 👍 6

All Replies (2)

more options

الحل المُختار

This is part of our year end donation campaign. It is shown to all Firefox users who have the default "about:home" homepage set. It doesn't have a way to tell that you have already donated unfortunately. You can either ignore it, or change your home page until after the first of the year.

Sorry about the annoyance and thanks for the donation!

more options

MaryOz said

I notice that every time I open my Firefox I still get a request to donate. I donated following their online form and have a Paypal receipt for it. Should the request go away or is it now standard on opening Firefox? Most other organisations e g Wikipedia don't keep reminding you after you've donated.

Thanks for the info. No worries about the page. I was concerned that the donation hadn't gone through. All good. :-)