Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The latest versions of thunderbird have broken password support for manual config imap server

  • 3 ردود
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه christ1

bandro
bandro
more options

When I install the latest two versions, the email account setup fails. There is no way to get past the "incorrect username or password" message in the account setup page. I do NOT have the wrong username OR password. This is further supported by the fact that I can use an older version of thunderbird (24.8.1) with no problems, using exactly the same account setup info as fails in the two current versions. You have a bug there, guaranteed, this is not a user RTFM issue...

When I install the latest two versions, the email account setup fails. There is no way to get past the "incorrect username or password" message in the account setup page. I do NOT have the wrong username OR password. This is further supported by the fact that I can use an older version of thunderbird (24.8.1) with no problems, using exactly the same account setup info as fails in the two current versions. You have a bug there, guaranteed, this is not a user RTFM issue...

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Is this a Gmail account?

bandro
bandro صاحب السؤال
more options

No it is not. I have a couple of domains and hosting from network solutions. The server is a standard IMAP server, which I am able to access email with older versions of Thunderbird, but the newer versions complain that I have an invalid username or password. It's a bug, and not an RTFM issue...

christ1
christ1
  • Top 25 Contributor
more options

If you think it's a bug, you can raise one at Bugzilla. https://bugzilla.mozilla.org