Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email body charset detect fail

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه ailantian

ailantian
ailantian
more options

latest daily build.

the title of the mail charset detect ok, but the body of the mail charset detect failed.

each time I need to use

view->character encoding->Chinese simpfiled. to make the message display well.

for option setting

tools->preferences ->display->formatting->advanced->

incoming default charset set to GBK, outgoing set to UTF8 already.

this happen after the thunderbird daily upgrade.

before upgrade, it works well

latest daily build. the title of the mail charset detect ok, but the body of the mail charset detect failed. each time I need to use view->character encoding->Chinese simpfiled. to make the message display well. for option setting tools->preferences ->display->formatting->advanced-> incoming default charset set to GBK, outgoing set to UTF8 already. this happen after the thunderbird daily upgrade. before upgrade, it works well

All Replies (2)

ailantian
ailantian صاحب السؤال
more options

for utf8 Chinese mails, all display well. including title and mail body.

my trouble shotting information. 


 Application Basics

   Name: Thunderbird
   Version: 36.0
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:36.0) Gecko/20100101 Thunderbird/36.0
   Profile Directory: Open Directory

             (Local drive)
   Application Build ID: 20150213145316
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account3:
     INCOMING: account3, , (none) Local Folders, plain, passwordCleartext

   account4:
     INCOMING: account4, , (pop3) mail.thundersoft.com:110, plain, passwordCleartext
     OUTGOING: mail.thundersoft.com:25, plain, passwordCleartext, true

 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-cba3c7a3-063a-40e0-a821-500962130503 (05/03/2013)
   http://crash-stats.mozilla.com/report/index/bp-02c24123-de92-4325-b94d-9d9e32130418 (04/18/2013)
   http://crash-stats.mozilla.com/report/index/bp-e28b2f59-4d7c-4183-8a19-946a72130407 (04/07/2013)
   http://crash-stats.mozilla.com/report/index/bp-ba37569b-752d-4ab5-af58-5e4e52130407 (04/07/2013)
   http://crash-stats.mozilla.com/report/index/bp-674e4709-3dd2-4b21-88d0-704082130407 (04/07/2013)

 Extensions
   ImportExportTools, 3.1, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
   LookOut, 1.2.13, true, lookout@aron.rubin
   Show All Body Parts, 1.2, true, ShowAllBodyParts@kamens.us
   Lightning, 3.8b1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Lightning Calendar Tabs, 1.3, false, lightningcalendartabs@jlx.84
   Lightning Month Tabs, 1.9, false, lightningmonthtabs@jlx.84
   Provider for Google Calendar, 0.25, false, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}

 Important Modified Preferences

   Name: Value

     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     dom.w3c_touch_events.expose: false
     extensions.lastAppVersion: 36.0
     font.language.group: zh-CN
     font.minimum-size.x-western: 18
     font.minimum-size.zh-CN: 18
     gfx.blacklist.suggested-driver-version: <Anything with EXT_texture_from_pixmap support>
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: a86f717b-63f8-4d73-b9ef-863bbb93562
     network.cookie.prefsMigrated: true
     places.database.lastMaintenance: 1357436115
     places.history.expiration.transient_current_max_pages: 100314
     plugin.importedState: true
     plugin.soname.list: libXt.so:libXext.so
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_colorspace: false
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_downloadfonts: false
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_jobtitle: false
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_num_copies: true
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_orientation: true
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_paper_size: true
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_plex: false
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_printincolor: true
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_resolution: false
     print.tmp.printerfeatures.Generic-text-only-printer.can_change_spoolercommand: false
     print.tmp.printerfeatures.Generic-text-only-printer.colorspace.0.name: default
     print.tmp.printerfeatures.Generic-text-only-printer.colorspace.count: 1
     print.tmp.printerfeatures.Generic-text-only-printer.has_special_printerfeatures: true
     print.tmp.printerfeatures.Generic-text-only-printer.orientation.0.name: portrait
     print.tmp.printerfeatures.Generic-text-only-printer.orientation.1.name: landscape
     print.tmp.printerfeatures.Generic-text-only-printer.orientation.count: 2
     print.tmp.printerfeatures.Generic-text-only-printer.paper.0.height_mm: 210
     print.tmp.printerfeatures.Generic-text-only-printer.paper.0.is_inch: false
     print.tmp.printerfeatures.Generic-text-only-printer.paper.0.name: A5
     print.tmp.printerfeatures.Generic-text-only-printer.paper.0.width_mm: 148
     print.tmp.printerfeatures.Generic-text-only-printer.paper.1.height_mm: 297
     print.tmp.printerfeatures.Generic-text-only-printer.paper.1.is_inch: false
     print.tmp.printerfeatures.Generic-text-only-printer.paper.1.name: A4
     print.tmp.printerfeatures.Generic-text-only-printer.paper.1.width_mm: 210
     print.tmp.printerfeatures.Generic-text-only-printer.paper.2.height_mm: 420
     print.tmp.printerfeatures.Generic-text-only-printer.paper.2.is_inch: false
     print.tmp.printerfeatures.Generic-text-only-printer.paper.2.name: A3
     print.tmp.printerfeatures.Generic-text-only-printer.paper.2.width_mm: 297
     print.tmp.printerfeatures.Generic-text-only-printer.paper.3.height_mm: 279
     print.tmp.printerfeatures.Generic-text-only-printer.paper.3.is_inch: true
     print.tmp.printerfeatures.Generic-text-only-printer.paper.3.name: Letter
     print.tmp.printerfeatures.Generic-text-only-printer.paper.3.width_mm: 215
     print.tmp.printerfeatures.Generic-text-only-printer.paper.4.height_mm: 355
     print.tmp.printerfeatures.Generic-text-only-printer.paper.4.is_inch: true
     print.tmp.printerfeatures.Generic-text-only-printer.paper.4.name: Legal
     print.tmp.printerfeatures.Generic-text-only-printer.paper.4.width_mm: 215
     print.tmp.printerfeatures.Generic-text-only-printer.paper.5.height_mm: 431
     print.tmp.printerfeatures.Generic-text-only-printer.paper.5.is_inch: true
     print.tmp.printerfeatures.Generic-text-only-printer.paper.5.name: Tabloid
     print.tmp.printerfeatures.Generic-text-only-printer.paper.5.width_mm: 279
     print.tmp.printerfeatures.Generic-text-only-printer.paper.6.height_mm: 254
     print.tmp.printerfeatures.Generic-text-only-printer.paper.6.is_inch: true
     print.tmp.printerfeatures.Generic-text-only-printer.paper.6.name: Executive
     print.tmp.printerfeatures.Generic-text-only-printer.paper.6.width_mm: 190
     print.tmp.printerfeatures.Generic-text-only-printer.paper.count: 7
     print.tmp.printerfeatures.Generic-text-only-printer.plex.0.name: default
     print.tmp.printerfeatures.Generic-text-only-printer.plex.count: 1
     print.tmp.printerfeatures.Generic-text-only-printer.resolution.0.name: default
     print.tmp.printerfeatures.Generic-text-only-printer.resolution.count: 1
     print.tmp.printerfeatures.Generic-text-only-printer.supports_colorspace_change: false
     print.tmp.printerfeatures.Generic-text-only-printer.supports_downloadfonts_change: false
     print.tmp.printerfeatures.Generic-text-only-printer.supports_jobtitle_change: false
     print.tmp.printerfeatures.Generic-text-only-printer.supports_orientation_change: true
     print.tmp.printerfeatures.Generic-text-only-printer.supports_paper_size_change: true
     print.tmp.printerfeatures.Generic-text-only-printer.supports_plex_change: false
     print.tmp.printerfeatures.Generic-text-only-printer.supports_printincolor_change: true
     print.tmp.printerfeatures.Generic-text-only-printer.supports_resolution_change: false
     print.tmp.printerfeatures.Generic-text-only-printer.supports_spoolercommand_change: false
     print.tmp.printerfeatures.PostScript/default.can_change_colorspace: false
     print.tmp.printerfeatures.PostScript/default.can_change_downloadfonts: false
     print.tmp.printerfeatures.PostScript/default.can_change_jobtitle: false
     print.tmp.printerfeatures.PostScript/default.can_change_num_copies: true
     print.tmp.printerfeatures.PostScript/default.can_change_orientation: true
     print.tmp.printerfeatures.PostScript/default.can_change_paper_size: true
     print.tmp.printerfeatures.PostScript/default.can_change_plex: false
     print.tmp.printerfeatures.PostScript/default.can_change_printincolor: true
     print.tmp.printerfeatures.PostScript/default.can_change_resolution: false
     print.tmp.printerfeatures.PostScript/default.can_change_spoolercommand: true
     print.tmp.printerfeatures.PostScript/default.colorspace.0.name: default
     print.tmp.printerfeatures.PostScript/default.colorspace.count: 1
     print.tmp.printerfeatures.PostScript/default.has_special_printerfeatures: true
     print.tmp.printerfeatures.PostScript/default.orientation.0.name: portrait
     print.tmp.printerfeatures.PostScript/default.orientation.1.name:
ailantian
ailantian صاحب السؤال
more options

landscape 

     print.tmp.printerfeatures.PostScript/default.orientation.count: 2
     print.tmp.printerfeatures.PostScript/default.paper.0.height_mm: 210
     print.tmp.printerfeatures.PostScript/default.paper.0.is_inch: false
     print.tmp.printerfeatures.PostScript/default.paper.0.name: A5
     print.tmp.printerfeatures.PostScript/default.paper.0.width_mm: 148
     print.tmp.printerfeatures.PostScript/default.paper.1.height_mm: 297
     print.tmp.printerfeatures.PostScript/default.paper.1.is_inch: false
     print.tmp.printerfeatures.PostScript/default.paper.1.name: A4
     print.tmp.printerfeatures.PostScript/default.paper.1.width_mm: 210
     print.tmp.printerfeatures.PostScript/default.paper.2.height_mm: 420
     print.tmp.printerfeatures.PostScript/default.paper.2.is_inch: false
     print.tmp.printerfeatures.PostScript/default.paper.2.name: A3
     print.tmp.printerfeatures.PostScript/default.paper.2.width_mm: 297
     print.tmp.printerfeatures.PostScript/default.paper.3.height_mm: 279
     print.tmp.printerfeatures.PostScript/default.paper.3.is_inch: true
     print.tmp.printerfeatures.PostScript/default.paper.3.name: Letter
     print.tmp.printerfeatures.PostScript/default.paper.3.width_mm: 215
     print.tmp.printerfeatures.PostScript/default.paper.4.height_mm: 355
     print.tmp.printerfeatures.PostScript/default.paper.4.is_inch: true
     print.tmp.printerfeatures.PostScript/default.paper.4.name: Legal
     print.tmp.printerfeatures.PostScript/default.paper.4.width_mm: 215
     print.tmp.printerfeatures.PostScript/default.paper.5.height_mm: 431
     print.tmp.printerfeatures.PostScript/default.paper.5.is_inch: true
     print.tmp.printerfeatures.PostScript/default.paper.5.name: Tabloid
     print.tmp.printerfeatures.PostScript/default.paper.5.width_mm: 279
     print.tmp.printerfeatures.PostScript/default.paper.6.height_mm: 254
     print.tmp.printerfeatures.PostScript/default.paper.6.is_inch: true
     print.tmp.printerfeatures.PostScript/default.paper.6.name: Executive
     print.tmp.printerfeatures.PostScript/default.paper.6.width_mm: 190
     print.tmp.printerfeatures.PostScript/default.paper.count: 7
     print.tmp.printerfeatures.PostScript/default.plex.0.name: default
     print.tmp.printerfeatures.PostScript/default.plex.count: 1
     print.tmp.printerfeatures.PostScript/default.resolution.0.name: default
     print.tmp.printerfeatures.PostScript/default.resolution.count: 1
     print.tmp.printerfeatures.PostScript/default.supports_colorspace_change: false
     print.tmp.printerfeatures.PostScript/default.supports_downloadfonts_change: false
     print.tmp.printerfeatures.PostScript/default.supports_jobtitle_change: false
     print.tmp.printerfeatures.PostScript/default.supports_orientation_change: true
     print.tmp.printerfeatures.PostScript/default.supports_paper_size_change: true
     print.tmp.printerfeatures.PostScript/default.supports_plex_change: false
     print.tmp.printerfeatures.PostScript/default.supports_printincolor_change: true
     print.tmp.printerfeatures.PostScript/default.supports_resolution_change: false
     print.tmp.printerfeatures.PostScript/default.supports_spoolercommand_change: true

 Graphics

     Adapter Description: NVIDIA Corporation -- NVS 3100M/PCIe/SSE2
     Vendor ID: NVIDIA Corporation
     Device ID: NVS 3100M/PCIe/SSE2
     Driver Version: 3.3.0 NVIDIA 331.67
     WebGL Renderer: false
     GPU Accelerated Windows: 0

     AzureCanvasBackend: cairo
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: cairo

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.7
     4.10.7

     NSS
     3.17.4 Basic ECC
     3.17.4 Basic ECC

     NSS Util
     3.17.4
     3.17.4

     NSS SSL
     3.17.4 Basic ECC
     3.17.4 Basic ECC

     NSS S/MIME
     3.17.4 Basic ECC
     3.17.4 Basic ECC