Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

DownloadHelper won't download

  • 4 ردود
  • 9 have this problem
  • 19 views
  • آخر ردّ كتبه philipp

more options

I am having a myriad of problems with Firefox lately.

Just recently, my DownloadHelper add-on won't download, It allows me to "save" my choice, and it gives me a number next to the spinning icon, but it won't actually download the video.

I am having a myriad of problems with Firefox lately. Just recently, my DownloadHelper add-on won't download, It allows me to "save" my choice, and it gives me a number next to the spinning icon, but it won't actually download the video.

الحل المُختار

All Replies (4)

more options

الحل المُختار

hello, please try the beta version of the extension: https://groups.google.com/forum/#!topic/video-downloadhelper-5/nFBCjyLHg8c

more options

Thank you, it works again.

more options

Well, it worked for exactly one day before disappearing from my Firefox and not reappearing no matter HOW many times I reinstall it.

more options

hi, this is strange - you don't happen to use avast?: http://www.ghacks.net/2014/11/16/latest-avast-reportedly-deleting-firefox-add-ons/