Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In Firefox Hello, is there a way of overcoming its problem of recognising a videocapture program as the default web camera?

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه Muhammad_Faizan

FelixS
FelixS
more options

In Firefox Hello I was unable to successfully initiate a conversation until I disabled the "AVmedia Video Capture" program that came pre-installed on my PC as part of the Cyberlink DVD Suite. This program displayed as the default web camera instead of my Logitech web camera when I was INVITED to join a conversation. When I INITIATED a conversation (I normally run my computer as a User rather than an Administrator) there was no dialog box where I could set the camera, and thus the initiation failed (no video picture of myself).

In Firefox Hello I was unable to successfully initiate a conversation until I disabled the "AVmedia Video Capture" program that came pre-installed on my PC as part of the Cyberlink DVD Suite. This program displayed as the default web camera instead of my Logitech web camera when I was INVITED to join a conversation. When I INITIATED a conversation (I normally run my computer as a User rather than an Administrator) there was no dialog box where I could set the camera, and thus the initiation failed (no video picture of myself).

الحل المُختار

Hello FelixS FireFox Hello is still in Beta version and lot of work is to be done on it. There are only basic options on FF Hello to start or join the conversation. There is no solution for you problem right now.

Read this answer in context 👍 0

All Replies (1)

Muhammad_Faizan
Muhammad_Faizan
more options

الحل المُختار

Hello FelixS FireFox Hello is still in Beta version and lot of work is to be done on it. There are only basic options on FF Hello to start or join the conversation. There is no solution for you problem right now.