ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot check plugin status even in Safe Mode

  • 2 (ردّان اثنان)
  • 5 have this problem
  • 1 view
  • آخر ردّ كتبه gnastygnorc

more options

Since updating to 36.0.1 Firefox will no longer check the status of any plugin, the little loading circle just keeps on spinning. I've tried a clean installation of flash, I've tried starting Firefox in Safe Mode and disabling all the plugins/add-ons and I've also tried stopping my firewall and antivirus. Firefox is my default browser and I havn't installed anything recently that would affect it.

Since updating to 36.0.1 Firefox will no longer check the status of any plugin, the little loading circle just keeps on spinning. I've tried a clean installation of flash, I've tried starting Firefox in Safe Mode and disabling all the plugins/add-ons and I've also tried stopping my firewall and antivirus. Firefox is my default browser and I havn't installed anything recently that would affect it.

الحل المُختار

hi gnastygnorc, to address the issue that the plugincheck page is never finishing to load, please try to go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" from ask to activate to never activate and then reload the plugin check page...

Read this answer in context 👍 9

All Replies (2)

more options

الحل المُختار

hi gnastygnorc, to address the issue that the plugincheck page is never finishing to load, please try to go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" from ask to activate to never activate and then reload the plugin check page...

Modified by philipp

more options

Brilliant!

It's worked, thank you for your speedy reply.