Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does the BlueCross/BlueShield of Massachusetts website function on Internet explorer and NOT on Firefox?

  • 1 (رد واحد)
  • 2 have this problem
  • 6 views
  • آخر ردّ كتبه user633449

stevebeck
stevebeck
more options

The necessary items on some of the BC/BS drop down menus do not appear when using Firefox. I had to open that same provider website in Internet Explorer in order to enter claims correctly. Not sure how a web browser alters content and functionality of websites.

The necessary items on some of the BC/BS drop down menus do not appear when using Firefox. I had to open that same provider website in Internet Explorer in order to enter claims correctly. Not sure how a web browser alters content and functionality of websites.

All Replies (1)

user633449
user633449
more options

This is likely because the website is using ActiveX, which is only supported by Internet Explorer (it's very insecure, which is why no other browser supports it).

You can try: