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i did connect on another comp and all favorites did switch i lost all mines and now i only have the ones from the other comp on my account :(

  • 2 (ردّان اثنان)
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  • آخر ردّ كتبه VincentC

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This morning i was on our kids computer and i did log in my Sync account ..everything was ok i had my bookmarks

Now i lost all my bookmarks and i have only theirs and no way to get back mines, their comp was not restarted and they didn t touch anithing on sync parameters ..they even didn t knew about sync accounts at all

..it s a huge problem for me so if You have any solution to get back my bookmarks ... COULD REALLY BE GREAT  :)
This morning i was on our kids computer and i did log in my Sync account ..everything was ok i had my bookmarks Now i lost all my bookmarks and i have only theirs and no way to get back mines, their comp was not restarted and they didn t touch anithing on sync parameters ..they even didn t knew about sync accounts at all ..it s a huge problem for me so if You have any solution to get back my bookmarks ... COULD REALLY BE GREAT :)

الحل المُختار

hi VincentC, on the device where your bookmarks are gone please go into the bookmarks library (ctrl+shift+b), go to import & backup > restore and see if you can get back your old data by choosing a restore point from before this mishap occurred.

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الحل المُختار

hi VincentC, on the device where your bookmarks are gone please go into the bookmarks library (ctrl+shift+b), go to import & backup > restore and see if you can get back your old data by choosing a restore point from before this mishap occurred.

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oww great !!! i saw this thing but i was sooo depressed that because i never did any backup manually i didn t think something could be there .....OMG Phillip THANK YOU SO MUCH

problem solved :D