Lately, I'm unable to paste any image into the body of any email I compose. I did not have this issue before today. Please help.
Could this issue with not being able to copy and paste any image within the email body, be virus or malware related?
Though I don't think I have any virus problems. Also I have all the latest updates for Thunderbird.
I read some suggestions posted elsewhere and tried those but none of these worked :
DID NOT WORK #1 :
(If your Thunderbird email message is displaying strange-looking code (tags) after each link, images are missing (it looks like images have been stripped out), and the font appears different, or bold, then you’ve most likely changed the message body view inadvertently. To switch it back, simply:
Browse to View -> Message Body As -> and select Original HTML.)
DID NOT WORK #2 :
Email message looks fine, but doesn’t contain images
If the rest of your Thunderbird email message looks okay, but is missing images, or they appear to have been stripped out, it’s very possible that you’ve changed a setting that won’t let attachments (ie. pictures) appear inline (within the message body). To change this back, simply:
Browse to View -> and select Display Attachments Inline. )
DID NOT WORK #3 :
If you made the above changes to your Thunderbird settings and images still aren’t appearing in some of your messages, it may be that Thunderbird is blocking them because it thinks they are spam. To adjust your privacy settings and prevent the images from being stripped out, or not displaying at all (ie. being blocked), simply:
Click on the button to the above right of the email message asking you whether you would like to load images. If the email message is from a trusted sender, you can click the link above the message specifying you would always like to load images in messages from this particular sender.
DID NOT WORK #4 :
If you’re still having troubles, or your changes aren’t being saved (ie. next time you open Thunderbird the images won’t display again) you can directly specify the default format Thunderbird should display email messages as in the config editor. To access it, simply:
Browse to Tools -> Options -> Advanced tab -> Config Editor Search for mail.default_html_action and make sure it is set to 3 (allow original HTML). If you would like messages to open as text only (more secure, but you won’t see images, change the setting to 1).
Could you please suggest what possibly has caused this issue? Thank you for your time.
Modified by cyberon
All Replies (8)
All the "fixes" you list are for viewing images. I am not sure what you are trying to accomplish there. I assume you are trying to insert an image in a message that you are composing.
When you open the Write window do you see an Insert choice on the menu bar? If not you are composing in Plain Text. The reason they call it plain text is that is all you can place in the message.
Switch to composing in HTML and the Insert command should appear and you can paste an image in a message.
Thank you for your response.
After searching around for any pointers to my problem, the above fixes I listed were the things that came closest to maybe addressing the issue, that I was able to locate. But since none worked, and as you pointed out, it is now clear they will only help towards viewing sent images rather than helping with inserting any images in the body of the email, which is the problem I suddenly started facing today.
Coming to your suggestion, on opening the Write window, the Insert choice on the menu bar is indeed available. And I had already tried using that, by clicking on the Insert ----> Image option listed. That opens up the "Image Properties" box but using that has not resolved the matter either. It results in an image box getting inserted within the email but without the actual image itself.
Plus, normally I am able to use the Paste function in the Edit menu or through right-click, but today the (Cut/Copy/Paste) functions have gone inactive, thereby disallowing me to use that to place an image within the email.
Modified by cyberon
When was the last time you closed Thunderbird and rebooted your computer?
I've closed Thunderbird and rebooted the computer several times since. Nothing's changed however.
Modified by cyberon
The issue persists, anyone please advise.
Modified by cyberon
Is this an image stored/saved in a folder somewhere on your computer?
If yes: In a new Write window. Insert > Image click on 'choose file' and locate the image stored on computer. select: 'Attach this image to the message' Note; if you do not select 'attach this image to the message' then you will not display the image only the file link which of course the receipient cannot access as it is on your computer.
click on OK
I came to learn that sometimes certain browser add-ons or extensions may cause the original problem posted here. At the time, disabling a certain browser add on which had been newly added - I can't recall which at the moment - had solved the problem.
Yeah, but you need to be looking for Thunderbird add-ons.
Running Thunderbird in Safe Mode should, if more successful, point to there being an addon causing your troubles.