Can no longer move a contact from the Personal Address Book into a sublist. How can I make it happen as it used to?
I used to be able to drag-and-drop a Personal Address Book contact into a sub-directory. Can no longer do that. How do I get the feature back?
All Replies (3)
Does the contact have an email address entered in the contact Properties? Otherwise, you might have a corrupted address book. If you add or delete a contact, is the change retained after you restart TB?
The answer to both questions is "yes". The email address appears in the contact Properties, and the change is retained after I restart TB after I've added or deleted a contact.
Hard to say what the problem is, although I would confirm that dragging a contact to a mailing list doesn't work with a new, test address book and a test mailing list. The next step is usually to run in safe mode and see if the issue persists. It may turn out your original address book is still corrupted, even though you've shown it doesn't have the usual signs (non-persistent edits).