ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I think that my spam got moved into my trash, and now I have 25,000 emails there, and I need help to resolve this!

  • 3 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه Matt

more options

Two days ago I clicked on a box that came up while I was in my email (I thought it was asking me if I wanted to use threads to combine my emails, as I often get that question.) As a result I got an enormous amount of emails (25,000+) ending up in my trash. Much of that is spam. How do I resolve this? At this point I can't delete any new emails, as the trash is too full. I am guessing that the spam emails went into my trash by mistake. It is too laborious to go and move all the spam into the spam folder, and I don't want to delete all my old emails going back to 2011, as I like to search them from time to time when necessary.

Many thanks for any help! Molly

Two days ago I clicked on a box that came up while I was in my email (I thought it was asking me if I wanted to use threads to combine my emails, as I often get that question.) As a result I got an enormous amount of emails (25,000+) ending up in my trash. Much of that is spam. How do I resolve this? At this point I can't delete any new emails, as the trash is too full. I am guessing that the spam emails went into my trash by mistake. It is too laborious to go and move all the spam into the spam folder, and I don't want to delete all my old emails going back to 2011, as I like to search them from time to time when necessary. Many thanks for any help! Molly

All Replies (3)

more options

are you saying you do not want to empty your trash?

more options

I did empty my trash (almost 25,000 emails! Mostly spam. I discovered that when the computer automatically asked me if I wanted to save emails as threads, that suddenly all my spam appeared in my trash. I a not impressed with thunderbird!

more options

Please if you can duplicate it I will file a bug as soon as you post the steps so a developer can duplicate. If you can not, I doubt the connection. But then I have used Thunderbird for close to a decade and it has never asked me if I wanted to use Threads either.