We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have Chinese Characters showing up on the top of my Firefox page.

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه Scribe

QJFK
QJFK
more options

The Chinese Characters have been showing up for a couple of months. I have tried using various Virus Detecting programs such as MalewareBites but they don't seem to fix the problem. These Chinese Characters show up on the initial Firefox Search Screen as well as my ANZ Bank and Ancestry.com.au webpages just to name a few. How can I get rid of them. These Chinese Characters don't appear on Google or Internet Explore. If this can't be fixed I may have to stop using Firefox and use Google or Internet Explorer. I have tried attaching an image of this problem but it appears I am unable to.

The Chinese Characters have been showing up for a couple of months. I have tried using various Virus Detecting programs such as MalewareBites but they don't seem to fix the problem. These Chinese Characters show up on the initial Firefox Search Screen as well as my ANZ Bank and Ancestry.com.au webpages just to name a few. How can I get rid of them. These Chinese Characters don't appear on Google or Internet Explore. If this can't be fixed I may have to stop using Firefox and use Google or Internet Explorer. I have tried attaching an image of this problem but it appears I am unable to.

الحل المُختار

Hi, this is a known problem with McAfee Site Adviser, so if you are using it, that could be the cause. Here's a link to their forum, and here's instructions for removing it - should you wish to.

Hope that helps.

Read this answer in context 👍 0

All Replies (1)

Scribe
Scribe
more options

الحل المُختار

Hi, this is a known problem with McAfee Site Adviser, so if you are using it, that could be the cause. Here's a link to their forum, and here's instructions for removing it - should you wish to.

Hope that helps.