Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

our Firefox profile cannot be loaded. It may be missing or inaccessible

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

bakojako
bakojako
more options

i have before Firefox ..new version install before i remove Mozilla Firefox form my laptop..then i install Mozilla but always show this massages ..Your Firefox profile cannot be loaded. It may be missing or inaccessible..help me

i have before Firefox ..new version install before i remove Mozilla Firefox form my laptop..then i install Mozilla but always show this massages ..Your Firefox profile cannot be loaded. It may be missing or inaccessible..help me

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

See:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create a new default profile or reuse an existing profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
    Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile