Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is my headers in spanish after running a virus program and how do i fix it?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه the-edmeister

Cary_
Cary_
more options

I ran an AVG free program yesterday and it switched a bunch of my things to Chrome which I don't use. Then the program disappeared. Today Windows anti-virus program popped up and ran full scan and now Fire Fox headers are in spanish. Plus it has put me back into the old basic Yahoo mail and I can't find a way to get to the newer version. thanks for any help. minx

I ran an AVG free program yesterday and it switched a bunch of my things to Chrome which I don't use. Then the program disappeared. Today Windows anti-virus program popped up and ran full scan and now Fire Fox headers are in spanish. Plus it has put me back into the old basic Yahoo mail and I can't find a way to get to the newer version. thanks for any help. minx

الحل المُختار

Firefox 6.0 - really? [unless your useragent is corrupt]

Please upgrade to the latest Firefox 38 version, or at least Firefox 37.0.2. https://www.mozilla.org/en-US/firefox/fx/#desktop

Read this answer in context 👍 1

All Replies (2)

Anush A
Anush A
more options

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

the-edmeister
the-edmeister
  • Moderator
more options

الحل المُختار

Firefox 6.0 - really? [unless your useragent is corrupt]

Please upgrade to the latest Firefox 38 version, or at least Firefox 37.0.2. https://www.mozilla.org/en-US/firefox/fx/#desktop