ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can only use Firefox one time after restarting my Mac, then it won't come on.

  • 7 ردود
  • 2 have this problem
  • 15 views
  • آخر ردّ كتبه FredMcD

more options

After restart or total shutdown followed by turning on, I can get one use of Firefox. Once I close out of it, I can not re-engage into it. I checked and updated Firefox, no help. I currently run Yosemite on my Mac.

After restart or total shutdown followed by turning on, I can get one use of Firefox. Once I close out of it, I can not re-engage into it. I checked and updated Firefox, no help. I currently run Yosemite on my Mac.

الحل المُختار

I tried a Force Quit on Firefox. Noticed the little dot under the Firefox icon disappeared. So I then clicked on the Firefox icon and it jumped up and down. Viola! I can now engage Firefox without restarting my computer. So does that mean Firefox was not quitting on its own? And why did that start all of a sudden. Inquiring minds. So with this I seem to be okay once again. How bizarre.

Read this answer in context 👍 0

All Replies (7)

more options

The problem may be that Firefox did not close properly.

Do you get any kind of error message?

http://kb.mozillazine.org/Issues_with_Firefox

http://kb.mozillazine.org/Firefox.exe_always_open

more options

I do not get any error messages. I ran Sophos virus scan on my entire computer with no viruses detected. I do not play online games, I do not open attachments from emails I did not initiate. I can get Safari to load every time; I do not like Safari, which is why I use Firefox.

more options

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

more options

See if anything here can help;

http://www.bing.com/search?q=firefox+not+close

more options

Did you check in the activity (process) monitor if Firefox isn't running?


Modified by cor-el

more options

الحل المُختار

I tried a Force Quit on Firefox. Noticed the little dot under the Firefox icon disappeared. So I then clicked on the Firefox icon and it jumped up and down. Viola! I can now engage Firefox without restarting my computer. So does that mean Firefox was not quitting on its own? And why did that start all of a sudden. Inquiring minds. So with this I seem to be okay once again. How bizarre.

more options

Do you what that dot was for? Where it came from?

If it should come back, try to take a snap shot. Safe Surfing.