Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This company hot spot shield keeps putting a banner ad in the browser header, eventhough I deleted the application. How do I remove it?

  • 4 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه sesbons

more options

I downloaded an application called hot spot shield. I deleted it. Now every time I open a new window or the page changes in the browser, it creates a banner add on top of the page that I have to x out of. I can't find out how it keeps doing it. I've deleted my history and all cookies. Its still there. It slows down the pages from loading. how do i remove it?

I downloaded an application called hot spot shield. I deleted it. Now every time I open a new window or the page changes in the browser, it creates a banner add on top of the page that I have to x out of. I can't find out how it keeps doing it. I've deleted my history and all cookies. Its still there. It slows down the pages from loading. how do i remove it?
Attached screenshots

All Replies (4)

more options

See this MalwareTips guide for removing that browser hi-jacker. http://malwaretips.com/blogs/hotspot-shield-toolbar-removal/

more options

I followed the steps, and in the extensions it says I don't have any extensions of this type installed. I gotta get rid of this thing its slowing my browser down. I checked every where I can't find what its installed itself as on my browser.

Modified by sesbons

more options

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

This seemed to work, but is it secure to connect to the internet through no proxy?